Privacy Policy
Your privacy matters to us at aurexonithal
1 Information We Collect
At aurexonithal, we collect information that helps us provide better budgeting education services. This happens in a few different ways, and we want to be completely transparent about what we gather and why.
Personal Information You Provide
When you sign up for our learning programs or contact us, we collect basic details like your name, email address, phone number, and mailing address. We also keep track of your educational progress and any feedback you share with us.
- Contact details including name, email, and phone number
- Educational background and learning preferences
- Communication history and support requests
- Program enrollment information and progress tracking
Automatically Collected Data
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve your experience and ensure our platform works smoothly.
Canadian Privacy Compliance: We collect and process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
2 How We Use Your Information
Your information helps us deliver personalized budgeting education and maintain a high-quality learning environment. We don't sell your data or use it for purposes unrelated to your educational experience.
Educational Services
- Delivering course materials and tracking your progress
- Providing personalized learning recommendations
- Facilitating communication between students and instructors
- Issuing certificates and maintaining educational records
Communication and Support
We use your contact information to send important updates about your enrollment, respond to your questions, and occasionally share relevant educational resources. You can opt out of non-essential communications at any time.
Legal and Security Purposes
Sometimes we need to process information to comply with legal requirements, protect our users' safety, or maintain the security of our platform. This includes fraud prevention and ensuring compliance with Canadian educational standards.
3 Information Sharing and Disclosure
We keep your personal information within our organization and trusted partners who help deliver our services. We never sell your data to third parties or share it for marketing purposes outside of aurexonithal.
Service Providers
We work with carefully selected companies that help us run our platform, including email service providers, payment processors, and educational technology partners. These companies can only use your information to provide services to us and must protect it according to our standards.
Legal Requirements
We may share information when required by Canadian law, court orders, or government requests. We'll notify you about such disclosures when legally permitted to do so.
Data Transfer: Your information is primarily stored and processed in Canada. If we need to transfer data outside Canada, we ensure appropriate safeguards are in place to protect your privacy rights.
4 Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information. We make it straightforward to exercise these rights and are committed to responding promptly to your requests.
Access and Correction
- Request a copy of the personal information we hold about you
- Update or correct any inaccurate information in your profile
- Review how we've used your information over the past year
- Obtain information about our privacy practices and policies
Withdrawal of Consent
You can withdraw your consent for certain uses of your information at any time. However, this might affect our ability to provide some services. For example, withdrawing consent for progress tracking would make it difficult to issue completion certificates.
Account Deletion
You can request deletion of your account and associated personal information. We'll retain some records as required by Canadian educational regulations, but will remove all unnecessary personal details within 30 days of your request.
5 Data Security and Retention
Protecting your information is a top priority. We use industry-standard security measures and regularly update our practices to address new threats and vulnerabilities.
Security Measures
- Encrypted data transmission and storage using TLS 1.3 protocols
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure data centers with 24/7 monitoring and backup systems
Data Retention
We keep your information for as long as necessary to provide our services and meet legal requirements. Educational records are typically retained for seven years after program completion, while marketing communications data is deleted within two years if you unsubscribe.
Breach Notification: If a security incident affects your personal information, we'll notify you within 72 hours and provide details about what happened and what we're doing to address it.
6 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide personalized content. You have control over these technologies and can adjust your preferences at any time.
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status. We can't disable these cookies without affecting site functionality.
Analytics and Performance
We use analytics cookies to understand how visitors interact with our website. This helps us identify areas for improvement and create better educational content. All analytics data is aggregated and doesn't identify individual users.
Managing Your Preferences
You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies might limit some website features, but won't prevent you from accessing our educational content.
7 Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Notification Process
For minor updates like clarifying existing practices, we'll post the revised policy with a new effective date. For substantial changes that affect how we collect or use your information, we'll provide at least 30 days' notice and may require your consent to continue using our services.
Version History
Previous versions of this policy are available upon request. We maintain records of all policy changes and can provide details about what was modified and when.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our privacy team typically responds to requests within 5 business days.
Leamington, ON N8H 2C2
Canada